Vol. 1 (2026)

Articles

• HYBRIDISING EMPLOYEE PARTICIPATION IN EMERGING ECONOMIES: A SEZ–CULTURE–TECHNOLOGY FRAMEWORK

  Wang Yajuan, Balakrishnan Parasuraman

  1-7

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• ENHANCING CUSTOMER EXPERIENCE WITH ROBOTICS PROCESS AUTOMATION (RPA) IN MALAYSIAN BANKS

  Sivalingam Muthupalaniappen, Syriac Nellikunnel Devasia

  8-18

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